Your customer service needs are important to us at Puleo International. The fastest and easiest way to fulfill your customer service needs is to use the replacement parts section of this website. You may also contact us by phone at (800) 311-3324, Monday through Friday from 9:30 AM – 4:00 PM Eastern Time. However, during peak season (Nov-Dec), our call center may be very busy and we encourage you to use this web site. If you’re not sure which replacement part you need, fill out our part request form and we will find the product that you need.